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What we did about cheaters in August

Network of connected nodes around a central point

We promised to publish what our anti cheat work actually produces, so here is the first report.

August in numbers

  • 214 accounts banned across all servers.
  • 186 of those came from player reports.
  • Median time from report to decision: 4 hours.
  • 9 bans were reversed after appeal.

The nine reversals matter. We would rather review an honest mistake than leave a wrong ban standing, and every appeal is read by a person who was not involved in the original decision.

Reporting got faster

The report command now attaches the last two minutes of server side data to your report automatically. You no longer need to record a clip for obvious cases. For anything less obvious, a clip still helps a lot.

Report in our Discord. Every report is checked, including the ones that turn out to be nothing.

What is next

We are testing a review queue that groups reports by suspect, so a player reported by six people in one evening reaches us as one case instead of six. That should cut the median review time further.

What we did about cheaters in August | ggplay